Order Agent for NetSuite

Alta Via Order Agent for NetSuite automates the processing of customer orders received via email, PDF, or other unstructured formats. In many cases, this information would otherwise need to be entered manually into NetSuite, which is time-consuming and prone to errors.

The solution reads incoming order documents, extracts relevant data such as the customer, items, quantities, and shipping details, and prepares it in a structured format within NetSuite. Prices are determined based on the pricing configured in NetSuite. Users can review and validate this data before creating Sales Orders or Quotes, ensuring both efficiency and control.

This reduces manual effort, improves data accuracy, and makes incoming orders visible and traceable from the moment they are received.

In this documentation, you will learn:

• how incoming orders are processed

• how to review and validate extracted data

• how to create transactions efficiently in NetSuite

The guide is structured into:

• Admin Guide – setup and configuration

• User Guide – daily order processing

Additional sections include FAQs and support information.

Summary: Alta Via Order Agent streamlines order entry by transforming unstructured customer communication into structured, reviewable data directly within NetSuite.