Embedded Files
FAQs
FAQs
Where can I see my uploaded expenses?
Where can I see my uploaded expenses?
Uploaded receipts appear either in Slack (in the thread with the bot) or in the Expenses tab of the Quid Web UI.
How do I check the extracted details if something looks incorrect?
How do I check the extracted details if something looks incorrect?
Open the expense in Slack or in the Quid Web UI and click Edit Expense to adjust Amount, Tax Code, Category, or Memo.
Can I combine multiple expenses into one report?
Can I combine multiple expenses into one report?
Yes. You can add several expenses to the same report in Slack or the Quid Web UI before submitting it to NetSuite.
Where can I find the reports created in NetSuite?
Where can I find the reports created in NetSuite?
Once you click Submit to NetSuite, the report is created as a standard NetSuite Expense Report under Transactions > Employees > Enter Expense Reports.
What happens if I upload a travel receipt?
What happens if I upload a travel receipt?
Quid may detect a Journey. You can choose Create Journey or ignore it. Journeys can be added to reports the same way as expenses.
Why don’t my tax codes appear in Quid?
Why don’t my tax codes appear in Quid?
Only tax codes with the Send to Quid checkbox enabled in NetSuite are synchronized to the Quid platform.
I can’t find the Slack app — what should I do?
I can’t find the Slack app — what should I do?
Go to Slack > Tools > Apps and search for Quid. If you still cannot find it, ask your Admin to confirm the installation.
I didn’t receive the registration email — what now?
I didn’t receive the registration email — what now?
Confirm that your employee email was included during onboarding. Check your spam folder or request another invitation from your Admin.
Page updated
Report abuse