Product update · Published 21 July 2026
We've released updated production bundles for several Alta Via (AVA) solutions on NetSuite. Each solution listed below now has a new Bundle ID, and the corresponding old bundle is deprecated. This article explains what changed and what you need to do.
Alta Via has moved its NetSuite bundles to a new production Ship account. As a result, the products listed in the table below now have new Bundle IDs. The previous bundle IDs are deprecated and will no longer receive updates.
1. Update the “AVA License” Bundle first. For any account with AVA products already installed, update the AVA License bundle to its new bundle ID before anything else. Once it's updated, update each product installed on your account.
2. For any new installation of the affected products going forward, always use the new Bundle IDs listed below.
3. If you do need to install or reinstall any AVA product manually, install the AVA License bundle first, before installing any other AVA product. Other bundles depend on it and may not work correctly otherwise.
Bundle updates are no longer updated automatically. From now on, updates are released manually. When a new update is available for a product you have installed:
4. NetSuite will automatically notify the administrators on your account via email.
5. A notification banner will appear in NetSuite whenever a product has a new update available.
If you run into any issues updating a bundle, or you're not sure which Bundle ID applies to your installation, please reach out to your Alta Via support contact.
The Alta Via Applications Knowledge Base offers you, the user, a place where you can find all relevant information about AVA products.
From instructions for general setup to useful tips for use to a history of previous releases, you will find all the information you need right here.
And if you still have questions, we are of course available to assist you at any time.
We appreciate feedback about our products, delivery channels, documentation, etc. as it helps us to improve as we move forward, bringing new features and improving our delivery mechanism. Therefore, we will send you targeted feedback surveys throughout the process.
You are also welcome to email us at support@altaviaa.ai at any time.
A German version of this page will soon be available for our German-speaking customers at the following link: